Client Satisfaction Survey 2007
(21% Response)
1. I am satisfied with the Meals on Wheels Services that I have received.
100% Yes 0% No
2. THE SERVICE I RECEIVED HELPED ME BY:
70% allowing me to continue to live at home.
48% allowing my caregiver to do other things so that he/she can continue to help me.
28% decreasing my hospital stays and/or trips to the doctor.
78% increasing my nutritional intake and decreasing my risk of malnutrition.
67% making me feel less isolated.
0% I did not benefit.
Other_____________________________________________________________
3. IF LOA DID NOT HELP ME I WOULD HAVE
34% paid someone to provide the service to me.
19% moved out of my home.
41% become malnourished.
41% become isolated.
Other. ______________________
4. THIS SERVICE IMPROVED MY OVERALL QUALITY OF LIFE BY GIVING ME
82% the opportunity to see other people (volunteers and Meals on Wheels staff).
62% improving my health.
50% relief from problems that were causing me stress.
76% the ability to remain independent in my choice environment.
0% did not improve my quality of life.
5. IF YOU HAD A CONSULT FROM THE LOA DIETICIAN (PHONE OR HOME VISIT)
(NOTE: percentages below based on 67 respondents)
82% I have more knowledge about my diet and what foods I Should eat.
73% I understand the benefits of nutritional supplements (Resource) and use it on a regular basis.
58% my body weight has become more normal (I have gained or lost appropriately)
39% my hospitalization and/or doctor visits have decreased.
6. IF RECEIVE, OR HAVE RECEIVED, BREAKFAST MEALS ON WHEELS (NOTE: percentages below based on 17 respondents)
71% breakfast made I possible for me to eat more than one meal per day.
59% breakfast provided me with more energy for everyday activities
94% receiving breakfast made me feel more independent and improved my outlook.
0% breakfast did not improve my quality of life.
7. I WOULD RECOMMEND LOA TO OTHER PEOPLE
95% Yes 0% No