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"I'm pleased with LOA allowing me to continue to live
at home and the ability to remain independent and God have blessed me with the
nice caregiving."
Care Coordination
Care
Coordination is a service of LOA Area Agency on Aging to help persons over
age 60 remain as independent as possible for as long as possible.
This comprehensive program of acquiring
and coordinating services and resources for seniors and their caregivers
helps the senior to remain in their own home. A telephone call
is where to start. Case managers come to the residence.
We help you...
- Get through the complex red tape of government
agencies.
- Arrange for needed services,
- Develop a plan for your independence, and
- Make sure that the services you get are what
you want and need.
LOA Care Coordination begins with a phone
call to one of LOA's offices. We ask some basic
information such as your name, age, and why you are calling. We call this
your "intake."
If you need more than a referral to
another agency or some basic information about available services, your case
manager will come to your home and complete an "assessment."
Your Assessment
When your case manager comes to visit, you can talk more about your
lifestyle and the problems you are having; the kinds of help you already
receive; and your sources of income. This confidential discussion is very
important. It helps your case manager determine what additional kinds of
services are available to you. Your case manager will ask you questions such
as:
- Can you get in and
out of the bathtub all right?
- Can you cook your
own meals?
- What kinds of
medication do your take?
Your Care Plan
Your case manager then talks to you about the
different services you are eligible to receive. With your input, a "care
plan" is developed for you. You must be in agreement with the care plan
before it is implemented. Additionally, your case manager keeps in touch with
you to make sure everything is going all right and that you are happy with
the arrangements that have been made. You may continue the services as long
as you need them. Even after you tell us that you do not need our help any
longer, we keep your information so that if at some time in the future you do
need us, we can help you again.
Fee For Services
Care Coordination is a service that remains possible
by charging a fee. You may be charged an hourly rate that is based on a
sliding scale. Your fee will be determined by your income level and some
monthly expenses.
For
more information about care coordination call LOA:
Roanoke (540) 345-0451
Botetourt (540) 966-1094
Craig (540) 864-6031
Alleghany
(540) 962-0465
Eagle
Rock (540) 884-2892
2006 Client
Satisfaction Survey
Critical
Assistance Resources
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