Client Satisfaction Survey 2007
(34% Response)
1. I am satisfied with the Care Coordination Services that I have received.
100% Yes 0% No
2. THE SERVICE I RECEIVED HELPED ME BY:
83% allowing me to continue to live at home.
83% allowing my caregiver to do other things so that he/she can continue to help me.
67% enabling me to continue to care for myself.
83% stretching my income to pay other bills.
0% I did not benefit.
Other______________________________________________________________
3. IF LOA DID NOT HELP ME I WOULD HAVE
100% not known of services available to me.
0% moved out of my home.
67% gone without this service with possible negative consequences.
Other.______________________________________________________________
4. THIS SERVICE IMPROVED MY OVERALL QUALITY OF LIFE BY GIVING ME
75% information about my rights, health, and other services I am eligible for or may need.
58% relief from problems that were causing me stress.
67% the ability to remain independent.
0% did not improve my quality of life.
5. I WOULD RECOMMEND LOA TO OTHER PEOPLE
92% Yes 0% No
6. I LIVE IN
0% Alleghany County 0% Botetourt County 0% Craig County
25% Roanoke County 0% Covington 67% Roanoke
0% Salem 0% Vinton 0% Clifton Forge