LOA Code of Conduct and Ethical Commitment
The Local Office on Aging (LOA) is committed to serving older adults, caregivers, and our community with integrity, compassion, professionalism, and respect. We conduct our work in accordance with the highest ethical standards and are dedicated to fostering a culture of accountability, transparency, fairness, and inclusion.
LOA is committed to equal opportunity, maintaining a workplace and service environment free from discrimination, harassment, retaliation, exploitation, and abuse. We safeguard confidential information, avoid conflicts of interest, and promote ethical decision-making in all aspects of our operations.
We encourage open communication and the good-faith reporting of concerns and are committed to addressing issues responsibly and without retaliation. Through these principles, we strive to earn and maintain the trust of those we serve, our employees, volunteers, donors, partners, and the communities we support.